The Survey Research Program relies on a pool of experienced interviewers for telephone and in-person surveys. These include both undergraduate and graduate students, as well as non-students, under the management of senior fieldwork supervisors. Interviewers are trained in general and project-specific interviewing techniques, such as maintaining objectivity, reading questions as written, and securing respondent cooperation.
Training involves:
lectures
written hand-outs
video instruction
role-playing
Interviewers are continuously monitored during data collection for quality assurance, and periodic re-training sessions occur as necessary. Fieldwork supervisors and senior staff members assigned to a particular project meet on a regular basis to discuss any problems or issues that may arise.
SRP can also provide interviewers and/or interviewer training for non-UCSUR studies.
The Survey Research Program relies on a pool of experienced interviewers for telephone and in-person surveys. These include both undergraduate and graduate students, as well as non-students, under the management of senior fieldwork supervisors. Interviewers are trained in general and project-specific interviewing techniques, such as maintaining objectivity, reading questions as written, and securing respondent cooperation.